SEBI Registration Details
- Official SEBI Research Analyst List: SEBI list of registered Research Analysts
- Official BSE Registered Research Analyst List: BSE list of registered Research Analysts
Customer Support & Primary Contact
If you are dissatisfied with any aspect of our services, please raise your concern through the channels above. We aim to resolve grievances immediately, but not later than 21 days from receipt.
Escalation Process
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:
- SEBI SCORES Portal
- SEBI SMART ODR (Online Dispute Resolution) Platform
- SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575
- SEBI Regional Offices Contact List: SEBI contact and office details page
- SEBI Market Intelligence (MI) Portal
For Impersonation Fraud: Cyber Crime Reporting Portal
Report online financial fraud at the National Cybercrime Helpline number 1930.
To view our full Client Consent, Investor Charter, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness, and Refund Policy, please see the relevant pages on this website: Client Consent, Investor Charter, MITC, Fraud Awareness, Refund Policy.
Grievance Redressal & Escalation Matrix
As part of our commitment to transparency and investor protection, the following matrix outlines how clients can seek timely resolution of concerns related to our research services.
| Designation | Contact Person Name | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Sandeep Rinwa | Ward No. 18, Shyampura Road, Near Krishna Marriage Garden, Balaji Vihar, Sikar, Rajasthan, 332001 | +91 95099 66984 | tradexa02@gmail.com | 10:00 AM to 5:00 PM (Holidays Off) |
| Head of Customer Care | Sandeep Rinwa | Ward No. 18, Shyampura Road, Near Krishna Marriage Garden, Balaji Vihar, Sikar, Rajasthan, 332001 | +91 95099 66984 | tradexa02@gmail.com | 10:00 AM to 5:00 PM (Holidays Off) |
| Compliance Officer | Sandeep Rinwa | Ward No. 18, Shyampura Road, Near Krishna Marriage Garden, Balaji Vihar, Sikar, Rajasthan, 332001 | +91 95099 66984 | tradexa02@gmail.com | 10:00 AM to 5:00 PM (Holidays Off) |
| CEO | Sandeep Rinwa | Ward No. 18, Shyampura Road, Near Krishna Marriage Garden, Balaji Vihar, Sikar, Rajasthan, 332001 | +91 95099 66984 | tradexa02@gmail.com | 10:00 AM to 5:00 PM (Holidays Off) |
| Principal Officer | Sandeep Rinwa | Ward No. 18, Shyampura Road, Near Krishna Marriage Garden, Balaji Vihar, Sikar, Rajasthan, 332001 | +91 95099 66984 | tradexa02@gmail.com | 10:00 AM to 5:00 PM (Holidays Off) |
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